Legal
Privacy Policy
Last Updated: 15 June 2025
Roundtree is committed to handling personal information responsibly and transparently. This Privacy Policy explains what personal data we collect, how we use it, and the rights you have in relation to it. It applies to information collected through our website and through direct communications related to our services in Phuket, Thailand.
1. Who We Are
Roundtree is a household education and document support organisation based at 115 Thepkrasattri Road, Si Sunthon, Phuket 83110, Thailand. If you have any questions about this policy or about your data, you can contact us at [email protected].
2. Data We Collect
We may collect the following personal information:
- Name and contact details (email address, telephone number)
- The content of messages sent through our contact form
- Usage information collected automatically through cookies (see Section 6)
- Any information provided during an on-site visit or workshop, to the extent it is shared voluntarily
We do not collect financial data, government identification numbers, or sensitive personal categories of data.
3. How We Collect Data
- Directly from you when you complete our contact form or send an email
- When you telephone us
- Automatically through cookies and analytics tools when you visit our website
4. Legal Basis for Processing
We process personal data on the following bases:
- Contract performance: When you book a service, processing your contact details is necessary to arrange and deliver that service.
- Legitimate interests: We may use contact details to follow up on enquiries or to send service-related communications.
- Consent: Where analytics or marketing cookies are used, we rely on your consent, which can be withdrawn at any time.
5. How We Use Your Data
- To respond to enquiries and arrange service bookings
- To deliver the service you have requested
- To send follow-up communications where relevant to the service
- To improve our website and service offering using analytics data
We do not use personal data for unrelated marketing purposes without your explicit consent.
6. Cookies
Our website uses cookies to improve your experience. These include essential cookies necessary for the site to function, and optional analytics and preference cookies. You can manage your cookie preferences at any time via our Cookie Policy page.
7. Data Sharing
We do not sell, rent, or share personal data with third parties for commercial purposes. We may share data with:
- Service providers who help us operate our website (e.g. hosting and analytics), under appropriate data processing agreements
- Regulatory authorities where required by Thai law
8. Data Retention
We retain contact information for up to 24 months following your last communication with us, after which it is securely deleted. Analytics data is retained in aggregate form only.
9. Data Security
We take reasonable technical and organisational steps to protect personal data from unauthorised access, disclosure, or loss. Data submitted via our contact form is transmitted over encrypted connections. Access to personal data within our organisation is limited to those who need it to provide the service.
10. Your Rights
Subject to applicable Thai privacy law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent to processing at any time (where consent is the basis)
- Object to processing based on legitimate interests
- Request restriction of processing in certain circumstances
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
11. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. We recommend reading each site's privacy policy before submitting any personal data.
12. Children's Privacy
Our services and website are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes take effect constitutes acceptance of the updated policy.
14. Contact for Privacy Matters
For all privacy-related queries or to exercise your rights, please contact:
Email: [email protected]
Address: Roundtree, 115 Thepkrasattri Road, Si Sunthon, Phuket 83110, Thailand
Phone: +66 76 519 348
This policy is governed by the laws of Thailand, including the Personal Data Protection Act B.E. 2562 (PDPA).